It’s no secret that outstanding customer service doesn’t happen overnight. It takes time, patience and persistence to create and develop trusting relationships. That’s why Infoblox is proud to extend an invitation to the new Voice of the Customer program. It’s just one of the many ways that Infoblox strives to build and maintain trusting relationships with its customers, and to show its appreciation for their loyalty.
The goal of the VOC program is to extend Infoblox’s relationship with customers beyond the value of its core networking and cybersecurity solutions. The goal is also to offer customers and current prospects preparing to become Infoblox customers a variety of exclusive benefits for collaborating with Infoblox on promotional activities of their choice.
What’s in it for Customers
The VOC customer advocacy program was designed with the customer in mind. Participants can benefit from developing trusting relationships, publicizing their company’s success and experience, building their personal, professional brand and networking and sharing ideas with like-minded peers. They will also benefit from earning valuable rewards that they would otherwise have to pay for.
How the VOC Program Works
Joining the VOC is easy. Members can earn points for collaborating with their Account Team contact and the VOC team on activities of their choice. For instance, they can work with Infoblox to develop and publish a press release, video or written case study, speak at events or User Groups, serve as references for prospects and more.
Members will then earn points for completing each chosen activity. Each activity is worth a designated amount of points. Participants can then use those points towards any benefits of their choice as outlined in the menu in the brochure.
Please refer to the VOC brochure for more information.
How to Become a Member
To get started, or if you have any questions, please email the Infoblox VOC team at voc@infoblox.com. Please include your Infoblox Account Team contact as well if applicable.
Conclusion
The VOC Program is a great way to become part of the Infoblox customer community and build personal and professional brand awareness. It’s also just one of the ways Infoblox thanks its customers for their loyalty and trust. Become a member today!
