If you have a keen eye, you may have noticed some recent updates to the community site. Your user experience on the site is critical, and as many of you know, data helps paint a picture of the “what & how” a community is used.
To that end, we’ve updated the main navigation. “Help & Support” were originally available since the site is relatively new. The data indicated fewer and fewer people were clicking on this section over the last 4 months. So, that has been replaced with a link directly to Infoblox.com, and also a direct link to our Evaluation & downloads on Infoblox.com The more subtle change was made to the footer. The intent is to help you navigate between sites much easier and find information regarding products, solutions, upcoming webcasts, etc.,
If you were to ask, “what about integration with the Support Portal,” I would tell you that’s a terrific question. We are looking at a multitude of integration points so our customers can have a seamless user experience between sites. Although this is still being scoped, it’s a project that is top-of-mind and I’ll be writing more soon.
Lastly, over the coming weeks, we’ll be rolling out an updated navigation menu. It will include drop-down menus so you can more easily find, click, and find (fcf) the content you want in 1-2 clicks. We’re also developing a tag cloud and updates to our leaderboards. More to come on those elements as well.
We want to hear from you! What other features would you like to see? Please leave a comment and we’ll be sure to respond and continue to “connect the dots” as in the picture above.
Make it a great day!